OmbudService for Life & Health Insurance
Eligibility
The OmbudService for Life and Health Insurance is available free of charge to all Canadian Life and Health Insurance consumers whose insurer is a member of OLHI. Ninety-nine per cent of Canada's life and health insurance companies are OLHI members. OLHI can review a life and health insurance complaint if a consumer has received a final position letter from their insurance company.
Description:
The OmbudService for Life and Health Insurance (OLHI) is a free, independent and impartial alternative dispute resolution public service for Canadian life and health insurance consumers. This public bilingual service is available to any consumer whose life or health insurance company is an OLHI member. Consumers can contact the OLHI at any time to get general information about their insurance company’s complaint process or to request a complaint review from the OLHI.
Visit olhi.ca for more information.
If you need help to find an insurance provider who is an OLHI member, please use the Find Insurance tool.